We support clients with one-off scenarios (such as providing a single piece of assistive equipment – such as a walker), though in many cases, we adopt an ongoing role.

This is stipulated during our initial consultation.

Each client has varying needs, circumstances, goals and funding limitations. From this, we compose a healthcare support plan that all parties consent to. This includes calculating long term costs, equipment trial periods, reassessments and equipment review periods.

In complex cases, clients receive a combination of both Occupational Therapy and Physiotherapy services from us.

We discuss these solutions with the client and formalise a plan so everyone is aware of what to expect.

It is common for patients to move properties.

In the event you are changing homes, please notify us as soon as possible, ideally before you move in!

Our Occupational Therapists will conduct an environmental assessment of the new property and help plan the transition. This is primarily ensuring the new property is safe and enables independent living.

For example, a person that is deaf may be using a camera system to see when visitors arrive at the front door, and this system must be migrated to the new property.

Private clients, NDIS participants & Home Care clients do not need a referral to engage our services. Many of our clients, however, are referred to us directly from their GP.

For clients accessing our services through organisations such as the Department of Veterans Affairs, Chronic Disease Management or Worker’s Compensation, a GP referral will be required. There will also be additional administrative requirements in these cases, which we can assist with.

This is quite a variable answer.

When working with pediatrics with disabilities, these families are often looking for behavioural management and emotional support. We introduce play that develops fine motor skills, suggest clothing with large zippers, prescribe modified cutlery, practice language skills, etc. All of these facets contribute to developing life skills and living independently.

In the adult and aged care sector, a common goal is to access the community again. Our Occupational Therapists would then engage with the client and their carers to establish ways to do this confidently and safely, perhaps through the use of a motorised scooter and lowering fatigue levels.

We play a role in engaging other providers in the community as well, to create the best possible outcomes for each client.